MT5 FAQ
How do I download MetaTrader 5?
Download the XBTFX MetaTrader 5 platform here.
You do not need to uninstall MT4 prior to downloading MT5.
How do I open a MetaTrader 5 demo?
MetaTrader 5 demo accounts can be opened inside the client interface.
First register at https://my.xbtfx.io/en/register
Click Trade Accounts / MT5 on the left navigation, scroll the bottom where it says " Create demo account"
What are the system requirements for MetaTrader 5?
Operating system: Windows 7, 8 and 10
Screen resolution: Minimum of 800 x 600
Internet: Connection speed of 36.6 Kbps or faster
Does XBTFX MetaTrader 5 adhere to the First in First Out (FIFO) rule?
The XBTFX MetaTrader 5 is in hedging mode so the operation is exactly like MT4 in the way positions are viewed and managed.
XBTFX does not currently offer 'netting' MT5 accounts.
What order types are available on MetaTrader 5?
Market Order Market orders are executed at the best available price at the time the order is received.
Limit Orders Limit orders rest on the server and are executed at the order rate , then becomes a market order and is executed at the best available price. Sell limit orders are triggered when the bid reaches the requested rate; limit orders to buy are triggered on the offer.
Stop Orders A stop order is an order to buy or sell once a pre-defined price is reached. When the price is reached, the stop order becomes a market order and is executed at the best available price.
Stop entry order- this is an order placed to buy above the current price, or to sell below the current price. These orders are useful if you believe the market is heading in one direction and you have a target entry price.
Stop loss order - this is an order placed to sell below the current price (to close a long position), or to buy above the current price (to close a short position). Stop loss orders are an important risk management tool. By setting stop loss orders against open positions you can limit your potential downside if the market moves against you.
Remember that stop orders do not guarantee your execution price – a stop order is triggered once the stop level is reached and will be executed at the next available price.
You can request tic data reports for a specific period from our customer service team.
How do I access my MetaTrader 5 account reports?
Account reports are accessible within the trading platform. Click on the History tab in the Terminal section. You can right click to select whether positions, orders and deals should be included, to change the timeframe and to export reports. In addition, account history is also available in https://my.xbtfx.io
Are MT4 EAs compatible with MT5?
Most MT4 EAs are not compatible with MT5. Contact the EA provider to get the MT5-compatible version.
Can I manage my account on MT5 Mobile?
Yes. You can monitor your account, place trades and orders, and access your reports and more on the MT5 mobile app..
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