April 2024 Server Migration Guide

Account Connection and Password Setup after April 6 th server migration

Accessing XBTFX MetaTrader 5

  • Server Address: mt5.xbtfx.io (49.12.170.18:443)

  • Server Name: XBTFX-MetaTrader5

  • Desktop Download: Download MetaTrader 5

Troubleshooting FAQ

"Invalid Account" Error on Desktop Login

If you encounter an "Invalid Account" error when logging in via the desktop application, please follow these steps:

  1. Ensure you are using mt5.xbtfx.io as the server address. Select File > Login and enter your credentials manually.

  1. If the error persists, uninstall MetaTrader 5, then download and reinstall the application using the latest installation file: Download MetaTrader 5.

"Invalid Account" Error on iOS

If you encounter an "Invalid Account" error on the MetaTrader 5 mobile app for iOS, you may need to reset your connections:

  1. Open the MetaTrader 5 app.

  2. Navigate to Settings > Settings.

  3. Press and hold the MetaTrader logo until the phone vibrates (approximately 5 seconds). This action will force an update of the server IPs.

  4. Try logging in again.

"Invalid Account" Error on Android

If you encounter an "Invalid Account" error on the MetaTrader 5 mobile app for Android, you may need to reset your connections:

  1. Open the MetaTrader 5 app.

  2. Navigate to Settings > About.

  3. Press and hold the MetaTrader logo until the phone vibrates (approximately 5 seconds). This action will force an update of the server IPs.

  4. Try logging in again.

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