What is the minimum deposit?
On average the minimum Deposit is $10 however the amount depends on the coin you are depositing with . Please review our minimum deposit requirement per coin in Minimum Deposit & Withdrawal article.
When will my withdrawal be processed?
Withdrawals from account balances to external wallets or addresses are processed as quickly as possible, within 24 hours of the request.
Withdrawal requests received after 5 PM GMT+0 will be processed on the next business day.
Requests made after 5 PM GMT+0 on Fridays may be delayed until the FX market re-opens on Sunday.
Please do not contact support within the designated processing window for updates on withdrawal timing.
When will my deposit be credited?
All deposits are credited automatically after a number blockchain confirmations are completed.Please review the required confirmation times by clicking on the below button.